Achieving Innovation at Scale featuring Ulta Beauty
Ulta Beauty is redefining the beauty industry by creating personalized, digital experiences for their shoppers. Their focus on innovation has been a true point of differentiation and an important topic that other retailers and brands could learn from. In this episode we speak with Michelle Pacynski, VP of Digital Innovation at Ulta Beauty, to discuss how her team is focused on bringing innovation to the enterprise, to build a digital store of the future.
Our Retail Takeover features a series of conversations with leading brands and retailers where we dig a little deeper into what it’s like to be a leader in today’s landscape. Listen to additional episodes featuring Zulily and Albertsons.
Michelle Pacynski - VP, Digital Innovation at Ulta Beauty
As Vice President of Digital Innovation at Ulta Beauty, Michelle Pacynski is responsible for all aspects of information technology related to guest facing systems. Prior to joining Ulta, Pacynski spent over 5 years with The Room Place as CIO. In this role, she served as a key member of the leadership team that transitioned the organization from a family-owned, locally focused home furnishings retailer to one owned by private equity and focused on growth. She had oversight for IT operations and strategic technology planning to optimize package solutions to deliver on high-level business objectives with a focus on driving process improvement, innovation and fulfilling business requirements. Earlier in her career, Pacynski held positions from program manager to CTO at organizations including Sears Holding Corporation, Electrolux Home Products, Integrated Software Specialists, Montgomery Ward and The Systems House.
- Chris Hood - Head of Business Innovation & Strategy, Google Cloud
- Kandice Carlson - Global Retail Marketing Lead, Google Cloud
- Additional Resources on our Retail Hub
- Episode 28 - Transforming Retail with AI featuring Zulily
- Episode 29 - Reinventing the Future of Grocery Shopping featuring Albertsons
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